Dementia Care Home

Kite Hill Care Home

Kite Hill, Ryde, Isle of Wight, PO33 4LE

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2020-02-08

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare70
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2020-02-08

  • Is this home safe?

    Good
    The Safe domain was rated Good at the August 2020 inspection. This rating covers staffing levels, medicines management, infection control, and how the home manages risk. The improvement from the previous Requires Improvement rating suggests inspectors found meaningful progress in safety practices. However, the published summary provides no specific figures or observations to explain what changed or what was observed during the inspection.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the August 2020 inspection. This domain covers care planning, training, healthcare access, nutrition, and whether the home acts on assessments and reviews. The home lists dementia as a specialism, which implies a commitment to relevant training and care approaches. The published report does not include any specific examples of care plans, training records, GP access arrangements, or food quality observations.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the August 2020 inspection. This domain covers staff warmth, dignity, respect, privacy, and whether people are supported to maintain independence. Caring is the domain most closely linked to family satisfaction, with 57.3% of positive reviews in our data mentioning staff warmth by name. The published summary does not include any inspector observations about how staff interacted with residents, whether preferred names were used, or how privacy was maintained.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the August 2020 inspection. This domain covers activities, individuality, engagement, and end-of-life planning. The home supports people with dementia and physical disabilities across 30 beds. The published summary contains no detail about the activities programme, whether one-to-one engagement is available for residents who cannot join groups, or how the home approaches end-of-life care planning.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the August 2020 inspection, improving from a previous Requires Improvement rating. The home is run by Colville Care Limited, with a named registered manager (Ms Bev Ann Orton) and a nominated individual (Mr Alan Colville). A named, accountable manager is a positive signal. The published report does not detail the manager's tenure, how staff are supported to raise concerns, or how the home monitors and improves quality on an ongoing basis.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here specialises in dementia care alongside support for physical disabilities. They also provide general care for anyone over 65 who needs help with daily living. For those living with dementia, the home offers specialist knowledge and experience. The team understands the unique challenges families face when dementia changes how someone experiences the world. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Kite Hill Care Home improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive signal. However, the published report contains very little specific detail, so most scores reflect the rating rather than direct inspector observations or testimony.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Kite Hill Care Home, on Kite Hill in Ryde, was rated Good across all five inspection domains at its last inspection in August 2020. That inspection was particularly encouraging because the home had previously been rated Requires Improvement, and achieving Good in every area suggests real progress was made. The home is a 30-bed nursing home with named specialisms in dementia and physical disabilities, and it has a named registered manager and a nominated individual from the running organisation. The honest caveat is that the published inspection summary is brief and contains very little specific detail. There are no direct inspector observations, no quotes from residents or relatives, and no figures for staffing ratios, training completion, or activity schedules. A Good rating from 2020 is now several years old, and a monitoring review in July 2023 did not trigger a fresh inspection. Before choosing this home for your parent, visit in person, ask to see last week's actual staffing rota, and request a copy of a recent care plan to check whether it reflects your parent's individual preferences, routines, and medical history.

The three questions to ask when you visit

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In Their Own Words

How Kite Hill Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kite Hill Care Home says about itself

Specialist dementia care in a clean, comfortable Ryde setting

Dedicated nursing home Support in Ryde

Families looking for dementia care often wonder about the practical details of daily life. Kite Hill Care Home in Ryde provides specialist support for people living with dementia, along with care for physical disabilities and general needs for those over 65. The home maintains clean, tidy surroundings where residents receive end-of-life care when needed.

Care & specialisms

Who they care for

    The team here specialises in dementia care alongside support for physical disabilities. They also provide general care for anyone over 65 who needs help with daily living.

    How they describe their dementia care

    For those living with dementia, the home offers specialist knowledge and experience. The team understands the unique challenges families face when dementia changes how someone experiences the world.

    “Getting the right information helps families make confident choices. Why not arrange a visit to see if Kite Hill could work for your loved one?”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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